Refund policy

Refund Policy for Dedicated servers, VPS and Web hosting.

Satisfaction Guaranteed

SeiMaxim always makes every effort to eliminate any reported defects in the shortest time possible. In almost all cases we are able to quickly and efficiently solve all the problems associated with our products and/or your environment.

To each of our package in shared hosting and VPS, we offer 7-Day money-back guarantee which allows you to carefully check all its features before purchase is finalized and refunds will not be issued after 7-Days. We encourage you to take the opportunity to check our products freely as it will prevent many unnecessary misunderstandings. If you are unsure whether our products satisfy your expectations, we urge you to create a ticket and ask for clarification.

Since SeiMaxim offers non-tangible and non-returnable goods, we do not issue refunds for dedicated servers, domains, SSL Certificates, Proxies, Cloud VPS once the order is finalized and the product is activated. As a customer, you are responsible for understanding this upon purchasing any item on our website.

The purchase of a product implies acceptance of all its advantages and disadvantages. Refunds on the grounds of customer’s believes that the product does not meet their expectations will not be issued.

Website development payment and SEO refund has some limitations as given below. Please consider your purchase carefully. If you conclude that our custom website development services/SEO do not meet your expectations, you are able to get a full or partial refund depending on the development progress status before the project is finished:

  • 100% refund when the development has not started yet
  • 50% refund when the development has been started, but is finished in 50% or less of total development
  • 25% refund when the development has been started, but is finished in 75% or less of total development

Our offered services related to products cover Installation Service, Template Integration and Priority Support. Since such services are non-tangible and non-returnable, we do not issue refunds once we start the work. Nevertheless, we assure you of the highest service quality and guarantee to try our hardest to meet your expectations.

Any questions concerning this Refund Policy may be directed to admin –AT–  seimaxim.com.